User would like to change the outgoing message on 8x8 from one pre-recorded message to another.
From the 8x8 desktop application:
- click on your profile picture (or initials)
- select Voicemail setup
- sign into the system
From the 8x8 Configuration Manager (https://vo-cm.8x8.com/user-profile/voiceMail)
- Click on Voicemail settings on the left
- Chose the greeting you would like to change and click Change in that section
- The greetings you can change are: External voicemail greeting, Voicemail name and last name, or Internal voicemail greeting
3. Select the recording you would like to use by clicking Select. If you would like to make a new recording, click here for instructions.