My username is invalid.

If a learner is trying to login and is getting an invalid username message, it is because:

  • The email is entered incorrectly. For incorrect emails, please contact VON Support at or at 802-865-4814, x240 for assistance.
  • The learner is not enrolled in the LMS.  Only Center Champions have the rights to submit enrollment requests.  If you are a Center Champion and wish to enroll new learners, please email John McGregor at with the learner's first name, last name, and email.