LMS Micro-Lesson Showing as Incomplete

Reported Issue:

User has completed a Micro-Lesson but it is still showing as incomplete.


1. Click Launch

2. Check the menu on the left to see if any items are not completed or in progress


1. The following key shows the color with the status


2. Click on the item(s) that are incomplete or in-progress

3. Wait for the item(s) to load

4. Once all mandatory items are viewed and completed, close out of the Micro-Lesson



Root Cause: 

For a Micro-Lesson to be marked as "completed" the following items must be launched, viewed and completed:

  • Videos
  • Facilitator's Guides
  • Questions
  • Evaluations