Upgrading eNICQ 6 to the Latest Version

Please note that this article is written for people who are in the IT department or who have an IT background. Please read all the way through as there is specific information at the bottom about the upgrade from earlier versions of eNICQ 6 (6.0.14, 6.0.15, or 6.1.0) to version 6.1.1.

If you are a user with little or not IT support please contact us at (802) 865-4814 ex. 240 and we can help walk you through it.

 

When there is a new version of eNICQ 6 available a message will pop up when users log into the program saying there is an update available and whether it's an optional or required update.

There is no patch to download and install. Instead you would just download the installer and run that against the database. As with each time you run the installer you will need to have the license key available. Also, you will need to have the role db_owner or greater on the database to be able to update it otherwise the installer will treat it like you are trying to do a new installation and you will receive a message that there is already a database registered for your center.

If you run the installer from a workstation or server where there is a Connection.enicq file (it should be located in C:\ProgramData\VON) the installer will use that to find the location of the database so you should be able to just click Next through the installation.

 

If you are just trying to update the client application on the workstations then you could just download and run the MSI on the workstation. You will need local admin permissions to run it.

There is no installation wizard that pops up when you run the MSI. It will just update the files located in C:\Program Files (x86)\Vermont Oxford Network\eNICQ 6 in the background. Normally it looks like nothing happens. To confirm that the update was successful the user can log into eNICQ 6, click on the gear icon in the top right, and select About eNICQ. There it will give the version number of both the client application and the database.

 

If you are doing the upgrade to version 6.1.1 specifically, there are a couple things to be aware of. First, please check the database version prior to downloading either the installer or the MSI. To check the database version log into eNICQ 6, from the Patient Log click on the gear icon in the top right, and select About eNICQ from the menu:

 

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On the window that pops up there is a Version Information section which will give the version numbers of both the client application and the database:

 

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If your database is version 6.1.0 then you only need to run the MSI to upgrade the client application. The database version 6.1.0 is compatible with the client application version 6.1.1.

However, if your database version is 6.0.14 or 6.0.15 then you will need to run the full installer and update both the client application and the database as those versions of the database are not compatible with the 6.1.1 client application.

The other thing that needs to be confirmed prior to the upgrade to version 6.1.1 is the version of Microsoft .NET Framework is installed on the workstations. We've always listed .NET Framework 4.6.1 as the minimum version for eNICQ 6 but version 6.0.14, 6.0.15, and 6.1.0 were able to run with older versions of the .NET Framework but with 6.1.1 the users will need version to have .NET Framework 4.6.1 or higher installed otherwise they will get an error whenever they try to enter or import new patient information.

There are multiple ways to check what versions of the .NET Framework are installed but one way is to go to the Programs and Features section of the Windows Control Panel (Control Panel\All Control Panel Items\Programs and Features), scroll down to where it lists the versions of Microsoft .NET Framework and just confirm it's 4.6.1 or higher:

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If you do need to install .NET Framework 4.6.1 you can download it for free from Microsoft. You will need to have local administrator permissions on the workstation to install it.