General - Billing - Frequently Asked Questions

Question:

Do I have to pay with a credit card?

Answer: 

No. You may print the PDF of your sales order and mail a check to us at the address listed at the top of the sales order.

Alternatively, you can submit payment via ACH using the banking details listed at the bottom of the sales order. We do prefer payments via ACH or check, as we don't have to pay extra fees for those kinds of payments. Please see your invoice for payment details.

 

 

Question:

How do I access and view our center's charges?

Answer: 

Log into portal here: https://public.vtoxford.org/ 

Once logged in, click on this link: https://vtoxford.my.site.com/s/ and click on Center Orders in the left hand navigation bar.

If you have been granted access to view the sales order, you will see both paid and unpaid sales orders associated with the accounts you manage.

 

 

Question:

What if I need to provide the bill to another group to pay?

Answer: 

You can download the PDF of the sales order and send it to another group, or individual, at your organization.